Tuesday, March 22, 2011

Sprint today integrated Google Voice with its smartphones, allowing customers to answer calls from home, the office, or on a PC, as well as provide a new service that AT&T and Verizon lack.

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The Overland Park, Kan.-based carrier said its customers can use their existing phone number as their Google Voice number, so calls to that Sprint number can also be answered at the office, home, computer or even Gmail.
Or, Google Voice users can make calls and send texts from a Sprint phone, by swapping numbers. Calls overseas are also routed through Google's Web-based system, for cheaper rates.
Basically, it's a smarter way to manage voice communications; especially for those with multiple phones or phone numbers.
"We have made Google Voice simple to use with a Sprint phone," said Dave Girouard, president of Google's enterprise group.
Sprint is essentially giving up control of its phone number, a bold move no other carrier has done, to gain an edge over rivals AT&T and Verizon, who are selling the popular iPhone and iPad. In addition, Sprint aims to save money by not having to sustain its own voicemail platform.
Google Voice allows users to make free calls and texts anywhere in the U.S. and Canada. It also lets multiple phones ring at once, even if those phones belong to one number. Even more, Google Voice is known for its accurate voicemail transcription, which can be emailed or texted to phones.
The service includes call recording, blocking, and personalized greetings for selected callers.

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